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How Much Does Shipping Cost?

Shipping is free for Continental United States orders over $49.99. A flat rate fee of $7.79 will be applied to orders under $49.99 We cover most of the cost for you and do our best to keep shipping costs as low as possible.

Where Do We Ship From?

We warehouse and fulfill our items through a variety of fulfillment centers across the U.S. When an order comes through it will get shipped from the closest distribution center to you the customer.  This means orders usually arrive in 2-4 business days.

How Long Does It Take?

After an order is processed, 2-4 business days is the standard. Orders processed before 11 a.m. Pacific Time will ship same day. 

Where Do We Ship To?

Bidwell Lighting ships its orders within the continental United States excluding Hawaii, Alaska, APO, FPO, DPO. 

Broken Glass Policy

If your Bidwell Lighting item has a glass shade, please inspect the item. Sometimes glass may break or chip in transit. Please contact us right away, replacement glass is almost always available to be sent out. 

Box Damage

We take pride in our packaging and do everything possible to ensure items arrive undamaged and in the same condition they left. Upon receiving, inspect your Item thoroughly for any shipping damage. If you receive an item that appears to be damaged, have the carrier document the damage in writing before signing anything. Ask the driver to return the item to its origin and contact us immediately.

If you have signed for and accepted the shipment without damage being reported, you will be responsible for the return freight charges. These charges can range from $6.99- $39.99 depending on distance and size of the item back to our distribution center.

Shipping Order Confirmations & Tracking

When your order is fulfilled, you will receive a shipping confirmation email stating that your order has been shipped along with tracking information. If you don't receive this email, please contact us.

Shipping Back Ordered Items

In the unlikely event we're unable to ship your order complete, we reserve the right to ship the stock we have and backorder the items we're unable to ship. You'll be notified via email of the estimated delivery date for your backordered items.